Privacy Policy

Introduction

SoftImply OU ("we", "us", "our") operates narada ("Service"). This Privacy Policy explains how we collect, use, share, and protect personal data when you use the Service.

Data We Collect

• Account data: name, email address, profile photo, organization details.
• Scheduling data: availability, event types, booking preferences, meeting details.
• Calendar data: event titles, times, attendees, and metadata from connected calendars.
• Communications: messages, support requests, and feedback you send us.
• Usage data: logs, device/browser information, pages viewed, and actions taken.
• Billing data: plan tier (Free, Standard, Enterprise), payment status, and invoices (processed by our payment providers).

How We Use Data

We process personal data to operate and improve the Service, including: account management, calendar syncing, availability calculations, sending notifications and confirmations, customer support, fraud prevention, analytics, and product improvement.

Legal Bases (EEA/UK)

We process personal data where necessary to perform a contract, to comply with legal obligations, for legitimate interests (e.g., service security and improvement), and with your consent where required.

Sharing & Third Parties

We share data with service providers that help us operate the Service, such as calendar providers (Google, Microsoft), conferencing providers (Zoom), email delivery services, analytics, and hosting. We require these providers to protect your data and use it only for the services they provide to us.

Data Retention

We retain personal data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

Security

We implement reasonable technical and organizational measures to protect data. However, no system is completely secure; we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. Contact us to exercise these rights.

International Transfers

Data may be stored and processed in countries other than your own. We take steps to ensure appropriate safeguards for international transfers where required.

Cookies & Analytics

We use cookies and similar technologies to operate the Service, remember preferences, and understand usage. You can control cookies through your browser settings.

Children

The Service is not intended for children under 13, and we do not knowingly collect data from children under 13.

Changes

We may update this policy. We will post changes and update the "Last updated" date.

Contact

Questions about data protection? Contact SoftImply OU at privacy@softimply.com. Replace this address with your official contact if you prefer.